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Cayman Kai Vacations

Specializing in offering
"The Island Houses of Cayman Kai"
Vacation Rentals, Rental Management and Investment Properties
in the Cayman Kai/Rum Point area, Grand Caymans, Cayman Islands

“Terms and Conditions”
for
Cayman Kai Vacations &
The Island Houses of Cayman Kai
 
"Rental Rates, Payment, Transfer & Cancellation, Event and Privacy Policy"

In order to allow you to secure plane reservations and avoid disappointment, we can put a 48-hour hold on accommodations, without any deposit.

Tentative reservations are always accepted. Although our policy is, if a reservation is requested for the same time period and a deposit is offered, the reservation backed with payment will take precedence.

All policies, rates, availability dates and amenities listed on this web site for Cayman Kai Vacations and each individual Island House are believed to be true and correct, but can change at any time. If there is a difference in the listed policies, rates, availability dates and amenities and the actual policies, rates, availability dates and amenities for your selected Island House, we will contact you before we finalize any reservation.

All Terms of Conditions are subject to change without prior notice but, while posted on our web site, are in effect for all current and future reservations.


"Rentals Rates & Availability Polciy"  

All rates do not include the 10% Cayman Government Accommodation Tax.

The "Government's Accommodations Tax" of 10% must be added to all rates listed, as is the case at all Cayman hotels, condos and vacations rental houses.

We do not have to charge the $4.00 Resort Fee per day or the 10% Hotel Service Charge that all hotels do.

Rental Rates listed for each Island House are based on the occupancy level of that Island House. An extra roll-a-way bed can be supplied upon request at no additional charge. 

Rates for stays straddling two seasons are calculated according to the number of nights falling in each respective season.


 "Payment and Hold Harmless Agreement Policy" 

All payments can be made in the form of Check, Money Order or Wire Transfer.

All Deposits and Final payments should be sent in the form of Checks, Money Orders
and should be made out to "Cayman Kai Vacations" and mailed to the following address:
 
Cayman Kai Vacations
244 Sweet Gum Road
Pittsburgh, Pa 15238 USA

Once reservations are made and confirmed and you wish to Wire Transfer we will inform you by email the account information for the Wire Transfer.

All deposits and final payment for reservations from Over Seas Guest's must be made by wire transfer.

We will confirm our receipt of all Deposits and Final Payments to you by Email.

SUMMER/WINTER RESERVATIONS: An initial 50% transferable, but non-refundable deposit is required to book a reservation within 5 to 7 days to hold the reservation, with the remaining balance payable no later than one month before arrival -- Deposit may be made in the form of Check, Money Order, or Wire Transfer in US dollars. Should the remaining balance not be paid on or before the due date indicated in the confirmation we forward, without prior notification from the reserving party, the reservation will be considered to be cancelled by the reserving party and no refund of the deposit will be issued.

HOLIDAY RESERVATIONS: An initial 50% transferable, but non-refundable deposit is required to book a reservation within 5 to 7 days to hold the reservation during the Holiday period (dates listed on our web site), with the remaining balance payable no later than two months before arrival. Deposit may be made in the form of Check, Money Order, or Wire Transfer in US dollars. Should the remaining balance not be paid on or before the due date indicated in the confirmation we forward, without prior notification from the reserving party, the reservation will be considered to be cancelled by the reserving party and no refund of the deposit will be issued.

A "Hold Harmless Agreement" for the use of an individual Island House and its amenities must be signed and return with your deposit. If we do not
receive it we have the right to refuse your entry to the property.
Hold Harmless Agreement-Tranquil Fruition Hold Harmless Agreement-Calico Kai Hold Harmless Agreement-Calypso Sands
Hold Harmless Agreement-Barefoot Lagoon Hold Harmless Agreement-Summer Breeze Hold Harmless Agreement-Toto Kai
Hold Harmless Agreement-Kai Time Hold Harmless Agreement- Dream Kai Hold Harmless Agreement-Kai Kotch
Hold Harmless Agreement-Kai-Lypso Hold Harmless Agreement-Mango Kai  
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All reservations booked within thirty (30) days of arrival -- or within sixty (60) days of arrival during high or Holiday season -- must be fully paid
upon booking, and are fixed, final, non-transferable and non-refundable.

"Transfer and Cancellation Policy" 

The initial deposit we require to confirm a reservation, while not refundable, is "completely transferable without penalty" -- subject to certain conditions. Should we be advised, in writing and sufficiently in advance, of your inability to occupy the reserved Island House, we'll gladly apply the entire initial deposit to an alternate stay within the twelve months following the date of cancellation, subject only to availability. Current rates, in effect when the new reservation is made, will apply.

To transfer the initial deposit to a new stay, and not charge the remaining balance due; we must be notified either by E-mail to caymankaivacations@msn.com, or phone call to (412-828-2111), or Letter to Cayman Kai Vacations, 244 Sweet Gum Road, Pittsburgh, PA 15238 USA, at least forty-five (45) days prior to confirmed arrival for all reservations, except those with arrival or departure during the Holiday period (dates listed on our web site), for which we require ninety (90) days prior notice.

The remaining balance is due one calendar month before scheduled arrival, or two calendar months before scheduled arrival for Holiday period reservations.  Once paid, the remaining balance is non-refundable and non-transferable and the reservation is fixed and final. However, at our digression and if we are advised early enough to re-book the accommodations during all or part of the original stay, a partial transfer may be applied to a new stay.

No shows and early departures are all non-refundable.


"Event Policy"

The inability to occupy any Island House, because of a any event or events that Cayman Kai Vacations or the Owners of the Island Houses has no control over we will apply the entire initial deposit or full payment to an alternate stay within the twelve months following your dates of reservations, subject only to availability. If for what every reason the Island House can not be occupy within this twelve months period, the initial deposit or full payment will be refunded less commission charges. Current rates, in effect when the reservations were made, will apply.

Cayman Kai Vacations recommends that you purchase "Trip Cancellation" to protect your investment on your reservations. We especially highly recommend if you are traveling during the official hurricane season from June 1 to November 30. The insurance will cover you in most cases (medical, emergencies, etc. and in case of a natural disaster) --- please verify all terms and conditions with the insurance company).

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If there is a Tropical Storm Warning, a Hurricane Warning issued for Grand Cayman, by the National Hurricane Center or a Hurricane that damages any Island House, these properties may close before, or during your scheduled reservation and you may be asked not to come or be asked to leave early. If you do not purchase insurance coverage, and are unable to travel for whatever reason, are unable to stay in any of these properties, or are asked not to come or leave early, or unable to travel due to the closing of the Grand Cayman Airport, Cayman Kai Vacations will hold on account for one year, your deposit or complete payment for your reservations or the unused balance of your reservation which may be applied toward the payment for any new reservation beginning within one year of the originally scheduled arrival date. We will not hold your balance on account if the hurricane is not a threat to Grand Cayman and you are unable to travel because of cancelled flights. If you have to extend your stay because you can't leave Grand Cayman because of a Tropical Storm Warning, Hurricane Warning or Hurricane, these properties will give you a discounted rate while you remain at their Island House.

*A Tropical Storm is defined/validated by the National Hurricane Center which the sustained surface winds are 39-73 mph.

*A Hurricane is defined/validated by the National Hurricane Center, typically a tropical cyclone/hurricane in which the maximum sustained surface winds are 74 mph (64 knots) or greater.


"Privacy Policy"

Cayman Kai Vacations is committed to protecting your privacy. We respect the privacy of every individual who visits our website.  We take great measures to ensure the privacy and confidentiality of any personal information given to us with regards to reservations. All personal information supplied will remain within Cayman Kai Vacations and will not be shared with any external entity unless prior permission is given. Your personal information will not be sold, distributed or published in any manner whatsoever.


Our policy, although perhaps less flexible than that of many large hotel, is essential in renting the Island Houses of Cayman Kai. Unlike most hotels in the US, Canada, Europe and other metropolitan areas, ours cannot count on any "local trade", or guests arriving by car at the last minute. We depend almost exclusively on an overseas clientele arriving by air for visits invariably planned well in advance. The cancellation notice stipulated is the minimum we consider necessary to have any chance of rebooking accommodations.

We sincerely hope that you can appreciate our situation and the Owners of the Island Houses as independent innkeepers, and we thank you for your understanding.


This policy is subject to change without notice and to the discretion of Cayman Kai Vacations and the Owners of the properties.


Need more information or have questions...
or
Call (412) 828-2111 and ask for Robert Wagner
Cayman Kai Vacations
Specializing in offering
"The Island Houses of Cayman Kai"
Vacation Rentals, Rental Management and Investment Properties
in the Cayman Kai/Rum Point area, Grand Caymans, Cayman Islands.
 
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